#CAN-2026-A0TVBT
Director of Operations
15+ years
Skills
Operations Management
Process Improvement
Team Leadership
Technology Implementation
Vendor Management
Compliance
Project Management
Six Sigma
Change Management
Education
MBA in Operations Management, Stanford Graduate School of Business
BS in Industrial Engineering, UC Berkeley
BS in Industrial Engineering, UC Berkeley
Certifications
- PMP
- Six Sigma Black Belt
- Lean Management
Strategic operations leader focused on scaling processes and improving service delivery across financial services organizations.
- Reduced operational costs by 30% through process optimization
- Led digital transformation initiatives affecting 500+ employees
- Implemented new CRM system improving client onboarding by 40%
- Managed vendor relationships saving $2M annually
- Built and led high-performing operations team of 25+ professionals
